Privacy Policy

Introduction

Welcome to https://portable-toilet-with-trailer.ecojohns.com (hereafter referred to as “Portable Toilet With Trailer,” “we,” or “our”). We are dedicated to protecting your privacy and securing the personal information you share with us. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of your data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Privacy Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://portable-toilet-with-trailer.ecojohns.com
Any mobile applications or software developed by us
Online services and products we offer
Interactions between our users and our team through various communication channels

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies governing user data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the following activities we engage in regarding your personal information:

User Account Management: We process data when you create or update an account on our platform. This includes login credentials, profile details, and billing information.
Service Delivery: Your interaction with our applications and services leads to the collection of usage data, preferences, and feedback to enhance user experience and product development.
Communication: We may reach out to you via email, phone, or SMS for transactional purposes, customer support, newsletters, promotional offers, or surveys.

Personal Data Collection

We collect various categories of personal information, including but not limited to:

Account Information: This includes your user name, email address, and password (hashed and encrypted).
Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
Financial Data: We may collect bank account information for direct payments or financial services.
Purchase History: Details of products or services purchased from us, including quantities and prices.
Mobile Device IDs: Unique identifiers associated with your mobile device to enable seamless app functionality.
Location Data: Information about your geographical location when you interact with our geo-services.
Feedback and Reviews: Your comments, suggestions, and ratings to improve our services.
Social Media Profiles: If you choose to log in or share content using social media accounts, we may access certain personal information from those platforms (subject to their privacy settings).
Product Interactions: Data on how you interact with our products, such as product views, clicks, and purchases.

We collect this data through direct user input, tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

Cookies are small text files stored on your browser that play a crucial role in enhancing your online experience. We use cookies for several purposes:

Strictly Necessary: These ensure the basic functions of our website and apps, like session management and security.
Preference Cookies: They remember your choices and preferences to personalize content.
Analytics Cookies: These track user behavior on our sites to provide insights into user trends and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Protecting your data is a top priority. We have implemented robust security measures to safeguard personal information:

Encryption: Data transmitted and stored on our systems is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Our internal policies restrict access to personal data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
Erasure/Right to be Forgotten: Under specific circumstances, you can request the deletion of your data.
Restriction: You may limit our processing of your data in certain situations.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific or all purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to valid requests within a reasonable timeframe as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have suggestions to improve our privacy practices, please reach out to us:

Email: [email protected]

Postal Address: [Our physical address]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.